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When you upgrade from CRM 2011 to 2013, you will need to grant your users security permission to read the “Mailbox” entity. This is because in CRM 2013, the user’s mail preferences for incoming/outgoing mail are set on the mailbox entity and not on the user record (like they were in earlier versions). If you […]
Tip #2: Use a base security role
When you implement Microsoft Dynamics CRM and have multiple levels of user security, management of security can get complicated. If you have 20 different security roles and you want to add entity access for all users, if each group has a distinct security role, you have to add the permission to each role.
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