Tip #876: CRM Workflow vs Microsoft Flow

I keep hearing the same question over and over again. And I keep seeing long drawn out answers to the question, sometimes with it being explained with a half dozen bullet points. Other times, with unnecessary examples.

What’s the question?

When should I use Microsoft Flow vs CRM Workflow to do ‘something’?

Here is the simple, complete and succinct answer.

Assume for a moment that Microsoft Flow didn’t exist. Can you do what you need to do in CRM with the built-in workflow engine? If so, do it with Workflow. Otherwise look to Microsoft Flow.

End of subject. End of debate.

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2 thoughts on “Tip #876: CRM Workflow vs Microsoft Flow

  1. Derrick Tate says:

    This is the best post ever – I wish the rest of the Internet could be boiled down to this!

  2. Sandro Alvares says:

    Yeah best! Work a fine, but problem just one variable value =( and cannot variable multi-value

    Sorry bad english!

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