Tip #867: Video Guide to Dynamics 365 Unified Scheduling

Schedule board

In this video we look at how to use Dynamics 365 Unified Scheduling feature to setup and schedule other entities (such as Cases, Opportunities, Custom Entities, etc.) using the Schedule Board that is apart of either the Field Service or Project Service Automation Solutions. Give us your feedback, all of it: good, bad, and ugly, […]

Tip #866: Invite others into your Dynamics 365 instance

Gone are the days when every tenant was sitting in their own little room with multiple instances being the best offer we could hope for. With Azure AD B2B generally available (yay!) we can now all invite Damian “Unleashed” Sinay to poke around our Dynamics 365 instances. Why Damian? Because he was the one asking […]

Tip #864: Use multiple personas in Chrome

Masks

Remember our ancient tip on using InPrivate mode in Internet Explorer? Your experience may vary but I found that sooner or later the private environments start stepping on each other toes. There are other shortcomings, like lost history, no bookmarks, no Ctrl-Shift-T a.k.a. “bring back that tab I just accidentally closed”. Andre “I’ve got 88 […]

Tip #863: Learn TypeScript

TypeScript

This morning we released episode 50 of CRM Audio, and our guest Daryl Labar talked about TypeScript, an open source superset of JavaScript that adds optional typing, classes, syntax, and Intellisence. To get started with using TypeScript in Dynamics 365, Daryl recommends the following resources: TypeScript Playground — write TypeScript and see what it looks like in JavaScript ReSharper — […]

Tip #862: Mobile offline profile decision matrix

When deploying Dynamics 365 mobile with offline capabilities, it is important to plan your profiles. Profiles define what data should be available when offline. I use a simple planning matrix to define the filter options for each business group that will be used offline. This spreadsheet includes the standard filter options: All Records Related Data […]

Tip #861: Dynamically Filtering CRM data into PowerBI

There are a number of ideas around how to pre-filter PowerBI visualizations to explore CRM data – but there’s not a clear replacement for in-line charts on forms, just yet. But don’t despair, celebrated CRM chart blogger, Ulrik “CRM Chart Guy” Carlsson recently joined Scott “Captain Redlaces” Sewell  and Joel “Just Joel” Lindstrom on the CRM.audio PowerBI podcast […]

Tip #860: When export to Excel fails for no reason

Export Excellence

Dynamics 365 is a temperamental mistress – everything is fine until it is not. Export to Excel has been working for a customer like a clockwork but then one day, without any warning, attempts to export this view: started to generate this error: (Clicking Show technical details would give some useless generic error with the […]