Tip #68: Do you know this woman?

I have nothing personal against this woman

Annoying prompt to watch the video

but the dialog started to annoy me to no extent.

The problem is that visibility of the dialog is controlled via cookie so even if you check the box “Don’t show me this again”, you will see it again if you clear your cookies, use another device, or use in-private browsing.

Unfortunately there is not a way to disable this in CRM Online but on-premises simply add new DWORD (32-bit) DisableNavTour with the value of 1 to  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM on the front-end server. Detailed step-by-step instructions can be found in Microsoft Dynamics CRM 2013 Installing Guide ,  in the section aptly named How can I disable the Navigation Tour video? (on-premises versions only).

And if you ever miss it, you can click or tap Settings (cogwheel in the corner) and then click or tap Open Navigation Tour in your browser. 

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10 thoughts on “Tip #68: Do you know this woman?

  1. Ahmed Magdy says:

    +1

    No one like her 🙂

  2. […] retweets, bookmarks on facebook and google+, it’s all about usability for end-users: Tip #68: Do you know this woman. Effectively it came from a very determined customer who said they are going to cancel their hosted […]

  3. […] retweets, bookmarks on facebook and google+, it’s all about usability for end-users: Tip #68: Do you know this woman. Effectively it came from a very determined customer who said they are going to cancel their hosted […]

  4. […] For today’s tip we are going to revisit our most popular tip to date — #68: Do you know this woman? […]

  5. […] For today’s tip we are going to revisit our most popular tip to date — #68: Do you know this woman? […]

    • Steeve G. says:

      I do not know if she knows she is part of the lives of people in the CRM community for so long 🙂

      Is someone ever try to find who she really is?

      • R says:

        I too find her beautiful. That smug, confident smile looks like she’d be fun to be around.
        Who is she??

  6. dave says:

    i find her exotic beauty comforting as it’s a proof that i did the install correctly. her smug smile and toothless grin are a sign that she is truly a modern day mona lisa. beautiful.

  7. Anne Stanton says:

    You can now disable her in CRMOnline (v7.1.0.xxxx)

  8. Turd Ferguson says:

    I think the CRM girl is fresh out of college graduating with honors in supply-chain management. She owns a start-up company and Microsoft Dynamics CRM has helped her and her company be successful. So now she is super stoked to share her story with everyone and teach us the basics of the system.

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