Today’s handy tip comes from none other than Amy “Deity of CRM Documentation” Langlois:
We know we have more work to do to inform our customers where to go to get product information and we are working on some ideas to help alleviate that problem. In the meantime, in your communications with customers, please point to this blog post: Check Out These Handy Links to Help for CRM 2013
This is a great reference to point customers to with links to all the various information “portals”. We are working on a simplified portal landscape so in the future we can have fewer places to send people. But for now, this tip sheet might help.