Tip #793: Enabled app does not mean installed

Gun locked

Depending on the licensing plan, Dynamics 365 instances can have an option to provision Dynamics 365 Portal. In Dynamics 365 Administration Center navigate to Applications and, if you have portal add-on in your subscription, you will see coveted Not Configured against the Portal Add-On app. Click Manage and off you go with the portal provisioning. […]

Tip #682: Resetting CRM Online production instance

Changing CRM Online instance type

Who in their mind would want to reset a CRM Online production instance?! How about a trial you have provisioned for a customer, then pushed CRM to the limits by trying out different combinations of the solutions and then accidentally acquired dependencies on 3rd party solutions that are now difficult to remove? Trial that has […]

Tip #292: Licenses minimus

CRM Online Enterprise Purchase

According to the screenshot, Feridun “The Fifth Beatle” Kadir was literally one minute from his new CRM Online account. He hesitated though, quite unsure about the small print on the deal: The minimum number of professional licenses for a new subscription to CRM online is 5. But the screenshot suggests a company can sign up […]

Tip #136: OnPremise Orgs I hope you are under SA

Like most software companies Microsoft is a strong enthusiast of annual maintenance fees. In the Microsoft world it is known as Software Assurance. In the Fall (or so) when the next major version of CRM is released (think V7.0) operating systems and other remnants from the previous decade will no longer supported. You can kiss just […]

Tip #108: CRM 2011 External Connector License – Its not a paper weight

CRM 2011 to 2013 License Mappings

Did your firm acquire an External Connector License for your CRM 2011 OnPremise instance? Back in the days before CRM 2013 if you created a portal that customers, partners, vendors could use to connect to the CRM system via the custom API then you needed to buy the EC license. Alternatively, if you happened to […]