In the world of the email router, incoming and outgoing profiles were separate, so one user or queue could have separate email servers. Let’s say you wanted incoming email to come from exchange, but you wanted to send outgoing email via SMTP, you could do it. With the deprecation of the email router, the only […]
We always liked email router, we even called it “good, old, and fairly reliable“, and asked people not to leave it behind. But, as the server-side synchronization becomes better and better with every release, it’s time to reconsider. According to the list of the upcoming important changes, “Email Router will become deprecated in the next […]
In Tip 711 we reported an issue with merging records when the owner of one of the child records had administrative access mode set on their user record. Today the AAM monster struck again. When configuring the CRM email router, you configure a deployment profile to connect to Dynamics CRM. If you use a user login […]
Good, old, and fairly reliable components like email router tend to slip under the monitoring radar. They work for months on end and it comes as a surprise when they stop and, in a lot of cases, we discover the problem only because users start complaining. For quite some time Dynamics CRM 2015 Email Router […]
We use email router to send outbound CRM emails via Office 365 accounts. In our configuration email router is set to use user’s credentials, i.e. we need to enter our O365 passwords in user settings in CRM. When password in O365 expires, people (read: me) simply forget to adjust passwords in CRM, especially those for […]
Has your CRM Organization moved from the old CTP Platform and now is running in Office 365? Did emails that depend on the email router to be sent out appear to be stuck inside of CRM? The reason is that the end points changed and you need to update your email router deployment configuration. I […]
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