Tip #750: Better diagnostics for CRM for Outlook

Ultimate diagnostics toolCRM for Outlook is one of the main components driving the adoption of Microsoft Dynamics CRM365. But it could be temperamental at times. SaRA, Office 365 Support and Recovery Assistant, that we mentioned previously, has been greatly enhanced and now includes the following features:

  • Verifying CRM for Outlook is the same major version as your CRM Online instance
  • Running the CRM Configuration Wizard with a custom configuration file
  • Additional connectivity checks
  • Uninstall/reinstall action
  • CRM registry info collected
  • Diagnostics surfaced in case submission process

Get the full scoop in the original post.

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