Tip #631: Azure ML is coming to Dynamics CRM

Azure Machine Learning

One of the most exciting upcoming features in CRM Online is Azure Machine Learning integration (under In Preview): This release will introduce scenario-based Machine Learning (ML) integration with Azure ML for product cross-sell recommendations, and auto-suggest of relevant knowledge articles and case topic analysis. These scenarios are based on integration with Azure ML APIs for […]

Tip #625: The death of Activity Feeds has been exaggerated

Refresh Activity Feeds

I’ll start today’s truckstop with a rant (which, in itself, is nothing unusual). <rant> Why do I always have to type up Joel’s tips for him? What world are we living in when even Jukka “Kalsarikännit” Niiranen does not know the answer? </rant> Jukka New 2016 instances of CRM Online no longer show the custom […]

Tip #623: Contact export to Excel and full name field

With the new Excel export in CRM 2015 and later, if your view includes the Full Name field, when you export to Excel, your Excel spreadsheet will include three additional fields: First Name, Last Name, and Middle Name. The reason for this change is because all static worksheets are formatted for reimport now. This is […]