Tip #351: Tracing for plugins and custom workflow activities

CRM Online continues to improve on the existing features, as Andre “I’ve got 88 in my handle” Margono noticed when looking at the tracing functionality. ITracingService was available to the savvy developers since CRM 2011, however, the catch always has been that trace is only available when things go wrong, exception kind of wrong. Enter […]

Tip #350: Avoiding duplicate contacts when upgrading

When you upgrade CRM for Outlook, one thing to watch out for is duplicate contacts in Outlook. The reason contacts can get duplicated is that if you use Outlook synchronization for contacts and you remove or reinstall the client, the local synchronization database gets replaced. When you reinstall the client and the synchronization runs, a […]

Tip #347: How to use datetime fields in WHERE clause

Gotta love user Q&A sessions, like the one at Convergence 2015 that I had a privilege to take part in. Questions from users are always refreshing, very often challenging and sometimes they are just the reminder that any small bit of information that one possesses is not necessarily the common knowledge. On this occasion question […]