At Convergence 2014, the tipsters participated in some “Ask the MVP” sessions. There were many great questions, and I wanted to highlight a few of them.
If you use Microsoft Dynamics CRM 2013 and have seen activities like appointments being duplicated, the following may be the cause.
If you create an appointment and change the owner to another user before you save the appointment, CRM 2013 will create 2 or more copies of the appointment. The work-around is to create and save the appointment, then reassign to another user.
This is an issue that is scheduled to be fixed in update rollup 2 for CRM 2013.